Orders and Shipping
Shipping of orders
Orders are shipped Monday to Friday between 9:00 am and 5:00 pm. Delivery costs may vary depending on size, weight and delivery destination.
Mainland Portugal: 3 to 5 working days
Islands: 5 to 7 working days
International: 5 to 10 working days
Please note that our delivery times are only for guidance and are based on time of shipping. PORTUGUESE MASK cannot take responsibility for delays in delivery services beyond our control. However, we will always try to minimize any potential delay.
AT PRESENT, DUE TO THE LARGE VOLUME OF ORDERS RECEIVED, SLIGHT DELAYS MAY OCCUR, FOR WHICH WE SINCERELY APOLOGISE.
Transportation costs are expressed in our Terms and Conditions. The Standard National delivery rate, for Portugal - mainland and islands - is €3,90.
The International Standard delivery rate is €7,90.
Free delivery in Portugal area on all orders of €10 and above, and International on all orders of €50 and above.
We also offer you the option of collecting your order at our headquarters. Just choose that option at checkout.
Address: Rua D. Luís I, 19 - 3 Andar. 1200-149 Lisbon
Phone: (+351) 213 967 142
Collection times: 11: 00-13: 00/15: 00-18: 30
Please check our Terms and Conditions for more information.